Frequently Asker Questions
Check most frequently asker questions here
SHIPPING QUESTIONS
I ordered multiple products. Will they all arrive at the same time?
How much will the shipping cost and how long will it take for my package to arrive?
Is the packaging secure?
What can I do when my tracking number isn't working!
Will I get a tracking link?
GENERAL QUESTIONS
How long is your painting time?
Do you add body parts and change dress colors?
What is your Paint Style?
What Languages do you speak?
Do you offer restoration and recoloring of old Photos?
Can I change my order after submitting it?
Will you show me my portrait before you print it?
Can you remove or add things for me?
Why do you need high resolution images to create my Painting?
Do you offer a Satisfaction Guarantee?
Are your Artworks Made in the USA?
RETURNS AND REFUNDS
My order arrived damaged, what to do now?
How can I get a refund?
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